Most FBA sellers silently lose 1–3% of annual revenue to reimbursable discrepancies they never claim. Amazon's 2025 policy changes slashed the claim window to just 60 days and switched reimbursements to manufacturing cost — making expert daily auditing essential.
Amazon's fulfillment centers process millions of transactions daily. At that scale, discrepancies are inevitable — but Amazon only fixes them if you identify and claim them within 60 days. After that window closes, the money is gone permanently.
The 2025 policy shift to manufacturing-cost reimbursements adds a new requirement: every claim must be backed by accurate cost documentation. Without it, you leave 20–50% of your legitimate recovery on the table.
Every day without an audit, older discrepancies expire. Lost inventory from 61+ days ago is gone regardless of claim validity.
Since March 2025, Amazon uses its own internal estimates if you don't submit cost evidence — frequently 30–50% below your actual cost.
Bulk-filing bots submit generic claims Amazon increasingly rejects and lack the appeal capabilities needed for complex cases.
ⓘ Industry data. Actual amounts vary by account size, category, and volume. A free audit reveals your specific recoverable amount.
From recovering what Amazon owes you to managing your account for growth to finding your next winning product — we handle the complexity so you can focus on scaling.
Daily auditing of every transaction in your Seller Central account. We identify, document, and manually file every valid claim before the 60-day window expires — with full manufacturing cost documentation.
Ongoing account health monitoring, IPI score optimisation, listing management, and performance tracking. We keep your account in Amazon's good books and your metrics green.
Data-driven product discovery using demand analysis, competition assessment, and margin modelling. We find opportunities where demand is proven, competition is manageable, and margins are real.
No long onboarding. No technical setup. Just read-only access and results within 48–72 hours.
Invite SeahorseDesk as a limited user in Seller Central with read-only permissions. We cannot make purchases, change listings, or move funds — ever.
→We audit your full transaction history — every shipment, return, fee, removal, and disposal — and identify every reimbursable discrepancy within 48–72 hours.
→Every valid claim is filed individually with tailored manufacturing-cost documentation — fully compliant with Amazon's 2025–2026 policy. No bulk automation.
→Amazon processes approved claims directly into your Seller Central account. You receive a monthly statement showing every claim filed, approved, and denied — with appeal action on all denials.
Amazon's fulfillment centers create errors across dozens of transaction types. We catch and claim all of them.
Units acknowledged as received at an FBA centre but not reflected in your inventory or sales.
Typical: $200–$1,000/monthItems damaged in Amazon's warehouse or during fulfillment not reimbursed automatically.
Typical: $100–$500/monthCustomer-returned items not put back into sellable inventory or not reimbursed by Amazon.
Typical: $200–$800/monthIncorrect weight/dimension measurements, wrong category fees, double-charged fulfillment fees.
Typical: $300–$900/monthUnits shipped and tracked to FBA but not checked in correctly by Amazon's receiving team.
Typical: $100–$500/monthUnits removed or disposed of that were not returned to you or appropriately compensated.
Typical: $50–$300/monthWhether you're a solo seller, an established brand, or an agency managing multiple accounts — SeahorseDesk has the expertise your business needs.
Sellers on Amazon.com already affected by the 60-day window change and manufacturing-cost policy. We audit daily so no claim expires.
Amazon UK operates the same post-Brexit policy changes. We handle UK VAT-aware reconciliation and multi-currency claim documentation.
Indian sellers launching on Amazon US or UK face the steepest learning curve. We provide end-to-end FBA support from product research to ongoing account management.
We cover Amazon.ca, Amazon.de, Amazon.fr, Amazon.it, and Amazon.es — full multi-marketplace support with localised documentation.
Established brands with high SKU counts and complex return profiles benefit most from daily professional reconciliation — more volume means more recoverable errors.
Just getting started on FBA? We help with product research, account setup, IPI health from day one, and teach you what to watch to avoid costly mistakes.
Two major policy changes have fundamentally altered how FBA reimbursements work — and most sellers are not yet fully compliant with the new documentation requirements.
Amazon implemented two changes that dramatically reduce how much sellers can recover if they continue using old processes:
Our entire process has been built around these new requirements from day one:
“I had no idea how much money I was losing until SeahorseDesk ran the free audit. Within the first two months they recovered over $11,000 I would never have found myself. The 60-day window is real — daily auditing is not optional.”
“As an India-based seller launching on Amazon US, I was overwhelmed. SeahorseDesk handled product research, account setup, and now ongoing reconciliation. They understand both markets deeply and explain everything clearly. Exceptional service.”
“My IPI score dropped below 450 and Amazon was threatening storage restrictions. SeahorseDesk identified the root cause — excess slow-moving inventory — and we resolved it within weeks. They also caught shipment discrepancies I'd completely missed.”
Everything US, UK, and India sellers ask before getting started with SeahorseDesk.
A free, no-obligation audit reveals exactly what's recoverable in your account. Takes minutes to set up. Results within 48–72 hours. No risk.