The 60-Day Clock Is Always Running
Since January 2025, Amazon slashed the claim filing window from 18 months to just 60 days. Every day without an audit means older discrepancies expire permanently — regardless of their validity.
Expert FBA reconciliation and reimbursement recovery with daily auditing, manual case-by-case filing, and full manufacturing cost documentation — all within Amazon's strict 60-day window.
Amazon makes mistakes — inventory goes missing, fees are miscalculated, returns are mishandled. Most sellers never recover these losses because they don't know where to look or when to file.
Since January 2025, Amazon slashed the claim filing window from 18 months to just 60 days. Every day without an audit means older discrepancies expire permanently — regardless of their validity.
Since March 2025, Amazon reimburses at manufacturing cost — not selling price. Without submitting your own cost evidence, Amazon uses internal estimates that are frequently 30–50% below your actual cost.
Bulk-filing bots submit generic claims Amazon increasingly rejects. They were built for the old 18-month model and cannot prepare the tailored documentation Amazon now requires — or appeal denials effectively.
Industry Benchmark Data
From recovering lost reimbursements to launching your next winning product — SeahorseDesk covers the full FBA lifecycle.
Daily auditing of every transaction in your Seller Central account. We identify, document, and manually file every valid claim before the 60-day window expires — with full manufacturing cost documentation required since March 2025.
Ongoing account health monitoring, IPI score optimisation, listing management, and performance tracking. We keep your account in Amazon's good books and your seller metrics consistently green.
Data-driven product discovery using demand analysis, competition assessment, and margin modelling. We find opportunities where demand is proven, competition is manageable, and real profit margins exist.
No long onboarding. No technical setup. Just read-only access and results within 48–72 hours.
Securely share read-only Seller Central access. We cannot make purchases, change listings, or move funds — ever.
We scan every transaction and identify all recoverable discrepancies within 48–72 hours. You see exactly what we found before committing.
Each claim is individually prepared with tailored manufacturing cost documentation and submitted through Amazon's official channels — fully TOS compliant.
Amazon credits your account. We charge our commission only on amounts actually recovered. Monthly statements keep you fully informed.
Most sellers are unaware of how many categories of reimbursement exist. We check all of them, every day.
Units acknowledged as received at an FBA centre but not reflected in your inventory or sales. The most common and highest-value discrepancy category.
Typical: $200–$1,000/monthItems damaged in Amazon's warehouse or during fulfillment that were not reimbursed automatically through Amazon's own claims process.
Typical: $100–$500/monthCustomer-returned items not put back into sellable inventory or not properly reimbursed by Amazon within the required timeframe.
Typical: $200–$800/monthIncorrect weight and dimension measurements, wrong category fees, and double-charged fulfillment fees that persist until challenged.
Typical: $300–$900/monthUnits shipped with tracked delivery to an FBA centre but not correctly checked in by Amazon's receiving team during inbound processing.
Typical: $100–$500/monthUnits Amazon removed or disposed of that were not returned to you or appropriately compensated under Amazon's removal programme.
Typical: $50–$300/monthℹ Industry data. Actual amounts vary by account size, category, and volume. A free audit reveals your specific recoverable amount.
Amazon reduced the filing window from 18 months to just 60 days. Any valid claim filed after 60 days is permanently rejected — no exceptions, no appeals.
Amazon now reimburses at your manufacturing cost, not estimated sale value. Without your own cost documentation, Amazon's internal estimates are typically 30–50% lower than actual costs.
Amazon's systems increasingly flag and reject bulk-filed generic claims. Manual, case-specific filing with proper documentation now achieves significantly higher approval rates.
We audit your account every single day, not weekly. Every discrepancy is identified and filed before the window closes.
We prepare tailored cost evidence for every claim — supplier invoices, COGS documentation, and supporting records Amazon requires.
Every claim is individually reviewed and submitted. No bots, no bulk-filing, no risk to your account standing with Amazon.
Denied claims are reviewed, strengthened with additional evidence, and re-filed. Automated tools have no appeal capability.
Real sellers. Real accounts. Real recoveries.
Switched from an automated tool to SeahorseDesk after the 2025 policy changes. The difference in approval rates was immediate. They recovered $3,200 in the first three months — money I'd completely written off.
The free audit alone was eye-opening. Harishchandra and his team found £900 in recoverable claims I didn't know existed. Professional, thorough, and exactly what the performance-based model should look like.
As an Indian seller expanding to Amazon US, I was overwhelmed. SeahorseDesk handled product research, FBA setup, and then managed reconciliation from day one. The IPI score support alone saved us from storage surcharges in Q4.
After the March 2025 manufacturing cost change, our previous reimbursement service couldn't handle the documentation requirements. SeahorseDesk recovered $1,800 in the first month using proper cost evidence. The difference is clear.
I sell on Amazon.de and Amazon.com simultaneously. SeahorseDesk handles both marketplaces with the same attention to detail. When a batch of claims was denied, they appealed immediately and recovered 70% of the rejected amount. No automated tool can do that.
FellowBooks sells books across Amazon India and US. SeahorseDesk identified inbound shortfalls and return discrepancies we had no idea about. Their daily auditing caught claims we would have permanently lost. Highly recommended for any book seller on FBA.
Golden Books has been selling books on Amazon for years, but we never properly tracked FBA discrepancies. Harishchandra ran a full audit and recovered amounts we thought were simply lost. The process was transparent and professional throughout.
Every client I take on gets my personal attention. I review every audit report before it goes out. When a claim is denied, I look at it myself before we file the appeal. SeahorseDesk is not a platform — it's a service built on personal accountability. If we don't recover money for you, you pay nothing. That's not just a business model. That's a promise.
Not all FBA reimbursement approaches are equal — especially after Amazon's 2025 policy changes.
| Feature | SeahorseDesk ✓ | Automated Tools | Self-Filing |
|---|---|---|---|
| 60-day window compliance | ✓ Daily audit | Sometimes | If you're diligent |
| Manufacturing cost documentation | ✓ Fully prepared | ✗ Not supported | You prepare it |
| Individual, manual claim filing | ✓ Every claim | ✗ Bulk only | ✓ Manual |
| Denial appeals & re-filing | ✓ Active appeals | ✗ Not available | If you have time |
| Amazon TOS compliance | ✓ 100% compliant | Generally yes | ✓ Compliant |
| Account risk to seller | Zero risk | Low–moderate | Zero risk |
| Your time commitment | 5 min / month | 1–2 hrs / month | 8–20 hrs / month |
| Pricing model | Pay on recovery only | Monthly fee + % | Free (your time) |
| Multi-marketplace support | US UK IN CA EU AU | US UK only | Wherever you sell |
Whether you're an established brand or just launching on FBA — we have the right service for you.
Amazon.com sellers already impacted by the 60-day window and manufacturing-cost policy. We audit daily so no valid claim expires on Amazon's largest marketplace.
Amazon UK operates with the same post-2025 policy changes. We handle UK VAT-aware reconciliation and multi-currency claim documentation for British sellers.
Indian sellers launching on Amazon US or UK face the steepest learning curve. We provide end-to-end support — from product research to ongoing FBA management and reimbursement recovery.
Full coverage for Amazon.ca, Amazon.de, Amazon.fr, Amazon.it, and Amazon.es — localised documentation, currency-aware claims, and marketplace-specific knowledge.
Established brands with high SKU counts and complex return profiles benefit most from daily professional reconciliation — higher volume means more recoverable discrepancies.
Just starting on FBA? We help with product research, account setup, IPI health from day one, and teach you what to monitor to avoid costly mistakes from the beginning.
The exact 14-point checklist we use before filing every claim — what to check, what to document, and what Amazon requires since the March 2025 policy update. Download free, no email required.
Everything you need to know about our FBA reimbursement and account management services.
Two major changes. From January 2025, the claim filing window dropped from 18 months to 60 days — any claim filed after this is permanently rejected. From March 2025, Amazon switched reimbursements from estimated sale value to manufacturing cost. Without accurate cost evidence submitted with each claim, Amazon uses its own internal estimates, which are frequently 30–50% below actual production costs. Together, these changes mean that late filing or poor documentation directly and permanently costs you money you are legitimately owed.
You grant read-only access to your Seller Central account — we cannot make purchases, change listings, or move funds. We audit every transaction daily and identify every valid reimbursement opportunity. We file each claim individually with tailored manufacturing-cost documentation, fully compliant with Amazon's current terms. You receive monthly statements showing every claim filed and its outcome. Denied claims are reviewed and re-filed with strengthened evidence where appropriate.
Our reimbursement recovery service is 100% performance-based — we charge a commission only on amounts we actually recover for you. If we recover nothing, you pay nothing. FBA account management and product research are priced on a monthly retainer based on account size and scope. The initial audit is completely free with no obligation whatsoever.
Yes. We actively support sellers on Amazon.com (US), Amazon.co.uk (UK), Amazon.in (India), Amazon.ca (Canada), Amazon.de, Amazon.fr, Amazon.it, Amazon.es (EU), and Amazon.com.au (Australia). For Indian sellers expanding internationally, we offer full end-to-end support including product research, account setup, and ongoing FBA management and reconciliation.
Automated tools were designed for the old 18-month window and pre-2025 reimbursement model. They submit generic bulk claims Amazon increasingly flags and rejects — and they cannot prepare customised manufacturing cost documentation now required under current policy. They also have no meaningful appeal process for denied claims. SeahorseDesk uses manual expert filing with tailored documentation, achieving higher approval rates and actively appealing denials — something automation fundamentally cannot do.
Yes, completely. Every action we take strictly follows Amazon's current terms of service. We never use bulk automation, grey-hat methods, or any approach that creates risk for your account. Every claim is manually reviewed, individually prepared, and submitted through Amazon's official channels. Your account health and standing are never put at risk.
Most FBA sellers lose between 1% and 3% of annual revenue to unrecovered discrepancies. For a seller doing $200,000/year in FBA revenue, that's $2,000–$6,000 left on the table. Individual amounts vary significantly by account size, product category, return rate, and how long discrepancies have been accumulating. The free audit reveals your specific recoverable amount within 48 hours — with no obligation to proceed. Some sellers find a few hundred dollars; others discover several thousand from a single audit period.
Just read-only access to your Amazon Seller Central account. We use Amazon's official Selling Partner API with read-only permissions — we cannot make purchases, change listings, adjust pricing, or move funds. We will never ask for your Seller Central login credentials. The setup takes about 5 minutes, and once granted, we complete your free audit within 48–72 hours. You see the full report — every discrepancy identified and the total recoverable amount — before you decide whether to proceed.
Practical, up-to-date articles on FBA reimbursements, policy changes, IPI scores, and seller strategies.
Complete guide to Amazon's evolving reimbursement policies — 60-day window, manufacturing cost rules, and how to protect your claims in 2026.
Read guideEverything sellers need to know about Amazon's 60-day filing window — what qualifies, how to track deadlines, and what happens when claims expire.
Read guideA data-driven guide to improving your Inventory Performance Index score — avoid storage surcharges, maintain FBA access, and optimise inventory levels.
Read guideThe audit is free. Results come within 48 hours. You only pay when we recover real money for you. Start today — every day without an audit is another claim window closing.