FBA Reconciliation & Reimbursement Recovery

Daily auditing of every Amazon transaction. Every valid claim filed individually, with manufacturing-cost documentation, before the 60-day window expires.

⚠️ New in 2025: Amazon’s 60-day claim window is live. Claims older than 60 days are permanently rejected — no exceptions. Daily auditing is the only protection. Start your free audit →
The Problem

FBA Discrepancies Are Constant. The Window to Claim Them Is Not.

Amazon’s warehouses check in billions of units a year. Errors happen across every stage — receiving, storage, returns, disposal. Most are correctable. But since January 2025, you have exactly 60 days to identify and file each one.

Since March 2025, every claim also requires manufacturing cost documentation. Without it, Amazon uses its own cost estimate — frequently 30–50% below your actual production cost.

🚫

Claims Expire Permanently

After 60 days, every unclaimed discrepancy is gone. Amazon will not accept late filings under any circumstances.

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Documentation Is Now Required

Manufacturing cost evidence must be accurate and current. Generic or missing documentation leads to underpayment or outright denial.

🤖

Automation Tools Are Increasingly Rejected

Bulk-submission bots cannot prepare the tailored documentation Amazon now requires. Their claim approval rates have dropped sharply since 2025.

Typical Monthly Recovery by Category
Lost / Missing Inventory$200–$1,000
Damaged Inventory$100–$500
Return Discrepancies$200–$800
Fee Overcharges$300–$900
Inbound Shortfalls$100–$500
Disposal / Removal Errors$50–$300

ⓘ Actual amounts depend on account size, category, and volume. Free audit reveals your specific recoverable total.

What We Recover

Every Type of FBA Discrepancy — Covered

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Lost Inventory

Units checked into an FBA centre but not reflected in inventory. Amazon is responsible for all units received.

One of the largest claim categories
🛑

Damaged in Warehouse

Items damaged by Amazon employees or equipment during storage or fulfillment — not reimbursed automatically.

Requires documentation of unit value
⏎️

Return Discrepancies

Customer returns not checked back into sellable inventory or not reimbursed. Common and frequently overlooked.

High frequency, lower per-unit value
⚙️

Fee Overcharges

Wrong weight/dimensions applied to your products, incorrect category assignment, duplicate fulfillment fee charges.

Ongoing — Amazon measurements drift
🚛

Inbound Shipment Shortfalls

Units tracked to an FBA centre but not checked in correctly during receiving. Must be filed within 60 days of check-in.

Common for high-volume shippers
🗑️

Removal & Disposal Errors

Removal orders not returned to correct address, disposal quantities not matching instructions, damaged during return transit.

Often missed in standard audits
Our Process

How We File Every Claim Correctly

Manual, expert, compliant — every single time.

01
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Daily Audit

Every transaction in your account is reviewed daily — shipments, returns, fees, removals, disposals. No discrepancy expires without being identified.

02
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Documentation Preparation

For each valid claim, we prepare tailored manufacturing-cost documentation and supporting evidence — meeting Amazon’s current 2025 policy requirements exactly.

03
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Individual Manual Filing

Claims are filed one by one through Amazon’s official channels. No bulk automation. Each claim is formatted, documented, and submitted individually.

04
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Approval & Appeals

Approved claims are credited directly to your Seller Central account. Denied claims are reviewed and re-filed with strengthened evidence. Monthly reports keep you fully informed.

2025–2026 Policy

Amazon’s New Rules & How We Handle Them

⚠️ The New Requirements

Amazon’s 2025 changes created two new compliance demands for every reimbursement claim:

  • 60-day window (Jan 2025): Claims must be filed within 60 days of the discrepancy. No exceptions, no appeals after the window closes.
  • Manufacturing cost (Mar 2025): Reimbursements based on your production cost, not selling price. Amazon’s internal estimates are used if you don’t provide accurate documentation.
  • Stricter documentation: Generic templates rejected more frequently. Each claim needs case-specific evidence.

✓ How SeahorseDesk Complies

Our process was built for these requirements from day one — not adapted from an older model:

  • Daily auditing ensures no claim reaches day 59 without being filed.
  • Per-claim cost documentation — we prepare accurate, current COGS evidence for every individual claim.
  • Manual individual filing — every claim submitted through official channels with tailored supporting documentation.
  • Active denial appeals — denied claims are reviewed and re-filed. Most are not permanent.

Start Recovering What Amazon Owes You

Free audit. No credit card. Results within 48 hours. We don’t charge anything unless we recover money for you.